Student Terms of Use and Sale

1. Purpose

These terms govern access to and use of LESSUNS by Students, as well as the purchase, booking, viewing and use of guided online workshops, in-person workshops, packs of guided workshops, subscriptions to a Teacher and community features offered on the platform.

2. Role of LESSUNS and identity of the seller

For sales made on the web, LESSUNS acts as a marketplace and intermediation platform. The Teacher is the primary provider and the seller of the guided educational service offered to the Student; the Teacher sets the prices and the essential terms of their offer. VAO Agency provides the platform, the technical tools, the hosting of materials, payment via providers, messaging, support and moderation.

For purchases made in the iOS application, Apple in-app purchases may apply. Apple collects the payment and applies its rules, taxes, commissions, refunds and App Store conditions. Apple's terms may supplement these terms.

3. Account creation and minimum age

Registration as a Student is open to users aged at least 12. Minor users must have the authorisation of their legal guardian.

Where the user is a minor, a parent e-mail may be requested, parental validation may be required and the account may be linked to the account or address of the legal guardian. Purchases made by a minor are deemed to be made with the agreement of the legal guardian and under their responsibility.

The Teacher role is reserved for persons of legal age.

4. Purchases of guided online workshops, packs and subscriptions

The Student may purchase guided online workshops, packs of guided workshops or subscriptions from an identified Teacher. Prices are indicated before the order is validated, taxes included or taxes calculated according to the channel and country where applicable.

The purchase of a guided online workshop gives access to the educational video material for the duration indicated at the time of purchase or, failing that, as long as the material remains available on the platform, save for withdrawal necessary for legal, technical, rights, security or moderation reasons.

Unless a more favourable or different indication is displayed on the offer page, each guided online workshop automatically includes access to messaging with the Teacher and individualised feedback. The Student has a standard period of 30 days from purchase to request this feedback, unless a different period is indicated in the offer.

The response time and feedback terms are indicated by the Teacher where relevant. Feedback may be provided by message, video, comment, live session, group session or other announced format. If feedback has been provided live or through an equivalent method provided for by the offer, the support obligation may be considered fulfilled.

Packs are groupings of guided workshops. Each workshop included in a pack retains its own support, messaging and feedback terms, unless otherwise clearly brought to the Student's attention.

Purely standalone offers without feedback, without messaging or without genuine support, if offered later, must be identified separately and may be subject to distinct contractual or tax treatment.

A subscription to a Teacher gives access to a support relationship with that identified Teacher, comprising, according to the terms displayed: guided workshops, educational materials, messaging, personalised feedback, follow-up and/or community features. It is not a subscription to an anonymous library of content. Cancellation takes effect according to the rules of the subscription channel and access remains, in principle, open until the end of the period already paid for. In the event of a payment failure, a grace period may be applied for a duration indicated by the platform; failing regularisation, access may be suspended.

5. In-person workshops

LESSUNS may allow the booking of in-person workshops offered by Teachers on a specific date or period. The Teacher is responsible for the organisation of the workshop, the location, the capacity, the schedule, the educational safety and the information displayed before purchase.

For in-person workshops, educational support is provided directly on site during the class, course or workshop. Individualised online feedback is not automatically included, unless otherwise stated on the offer.

In-person workshops may be booked via the LESSUNS website or via the iOS application. The channel used may determine the means of payment, the refund terms and the processing times: Stripe/Stripe Connect for the web, and Apple in-app purchases when the purchase is made in the iOS application.

Before booking, the Student must check the date, time, address, level, required equipment, access conditions, lateness or absence rules and any special conditions displayed on the sales page.

Common LESSUNS Student cancellation rule: unless a contrary legal obligation, cancellation of the workshop by the Teacher, duly justified force majeure or a more favourable rule displayed by LESSUNS applies, the Student may request the cancellation and refund of an in-person workshop booking up to 14 calendar days before the workshop start date. After this 14-day period, or where the booking is made less than 14 days before the workshop date, the Student's absence, lateness or change of mind does not give rise to an automatic refund. In the event of cancellation by the Teacher or inability to perform the service, a rescheduling, exchange or refund solution may be offered depending on the circumstances.

6. Right of withdrawal

For guided online workshops comprising educational video material accessible immediately, the Student must tick a box confirming that they expressly request immediate access to the digital material of the service before the end of the legal withdrawal period and acknowledge that, once access has begun, they lose their 14-day right of withdrawal, where the law permits.

For in-person workshops corresponding to a leisure activity provided on a specific date or period, the right of withdrawal may be excluded in accordance with the applicable rules. The corresponding information is brought to the Student's attention before the purchase is validated.

7. Refunds

After access to the educational video material and the essential features of the guided workshop, no refund is due solely on account of a change of mind, save for a legal obligation. A refund or an alternative solution may be offered in the event of a technical problem genuinely preventing access, absence of the announced support after reasonable reminders, obvious error, fraud, an Apple decision or a goodwill gesture decided on a case-by-case basis.

Refunds relating to iOS purchases may be processed according to Apple's rules. VAO Agency does not always control the App Store's refund times, criteria or decisions.

8. Content usage licence

The video materials and educational content accessible as part of a service are provided for strictly personal, private, non-exclusive, non-transferable and non-commercial use. The Student may not copy, download, record, share, resell, distribute, make available or exploit these materials outside the features authorised by LESSUNS.

Any capture, extraction, watermark circumvention, account sharing, publication on social networks or unauthorised redistribution is prohibited.

9. Physical practice and safety

Dance content, in-person workshops or physical activities involve risks. The Student must practise according to their abilities, warm up, use a suitable space, stop the exercise in the event of pain, discomfort or difficulty and consult a health professional in case of doubt. LESSUNS and the Teachers do not provide medical diagnosis.

10. Student videos, messages and groups

The Student may send feedback videos, private messages, group messages, reviews, photos or comments. For guided online workshops, access to messaging with the Teacher is opened automatically within the functional and time limits provided for by the offer. The Student retains their rights over their content but grants VAO Agency a licence necessary to host it, transmit it to the Teacher concerned, display it in the authorised feed or group, moderate it, secure it and provide the service.

Feedback videos are private and visible only to the Student, the Teacher concerned and VAO Agency where necessary for support, security, a report, moderation, a dispute or a legal obligation. Downloading is not offered by the platform.

11. Verified reviews

Reviews are verified in the sense that only users who have purchased the content concerned, booked the service concerned or are subscribed to the Teacher concerned may leave a review. A user may publish one review per target. LESSUNS does not modify the content of a review but may remove it if it is abusive, false, unlawful, insulting, discriminatory, off-topic or contrary to the rules. The Teacher may respond publicly.

12. Prohibited conduct

using the platform for unlawful, fraudulent or abusive purposes;

infringing the rights of Teachers, Students, third parties or the image of LESSUNS;

making hateful, discriminatory, harassing, sexual, threatening or dangerous remarks;

sharing, extracting, copying or redistributing video materials, educational content or private exchanges;

circumventing technical limitations, payment systems or access rules.

13. Moderation, reporting and suspension

Users may report problematic content, messages, reviews, profiles or behaviour. VAO Agency may remove or restrict content, suspend a feature or an account, retain evidence and cooperate with the authorities where necessary.

14. Personal data

Personal data is processed in accordance with the Privacy Policy. Account deletion results in a scheduled deletion within 30 days, save for retention necessary for security, evidence, dispute, reporting, fraud or a legal obligation.

15. Liability

VAO Agency provides the platform with reasonable diligence but does not guarantee the absence of interruption, error, educational result or suitability for a particular purpose. Teachers are responsible for their content, advice and in-person workshops. Limitations of liability do not apply in the event of gross negligence, wilful misconduct or a mandatory provision to the contrary.

16. Consumer mediation

After a prior written approach to VAO Agency that has remained unsuccessful, the consumer may make free use of the designated consumer mediator: CM2C - Centre de la Médiation de la Consommation de Conciliateurs de Justice, 49 rue de Ponthieu, 75008 Paris, France. Website: https://www.cm2c.net. E-mail: cm2c@cm2c.net.

17. International and availability

LESSUNS is accessible internationally, but VAO Agency may restrict certain countries, features, payments or content for tax, regulatory, banking, contractual, technical or compliance reasons.

18. Governing law

These terms are governed by French law, without depriving the consumer of the mandatory protections of their country of residence where these are applicable.